Lost or stolen passport Instruction be followed

If your passport is lost or stolen, it is your responsibility to inform the concerned authorities’ immediately. Failure to do so may result in your lost or stolen passports being used for illegal activities and you may be liable for aiding and abetting an offence.

IF YOU ARE IN SRI LANKA

1. If your passport is stolen or lost you can report the incident by phone to immigration Department hotline 011 532 9326 and fax 011-2885358.  Operators are available 8.30 a.m. to 4.00 PM, Monday-Friday, excluding Government holidays.
2. Make a complaint to your local police station as soon as possible.
3. Police will transmit the details of your complaint to the Department of Immigration and Emigration.
4. Upon receipt by Immigration the details from the police, Immigration and Emigration Department will take necessary measures to cancel the stolen, lost or missing passport.
5. Passport reported lost or stolen can no longer be used for travel. The details of cancellation will be automatically shared worldwide to avoid misuse. Never use the lost or stolen passport again, even you find it later, after making a complaint. You are strongly advised to obtain a new passport immediately to avoid inconvenience.

IF YOU ARE IN OVERSEAS

1. Make a complaint to your local police station in the country of residence and obtain a Police report.
2. Download a stolen or lost passport complaint form.
3. Submit the duly filled complaint form together with Police report to the nearest Sri Lanka Diplomatic or Consular office.
4. Sri Lankan Diplomatic Mission or Consulate shall transmit to the Immigration Department in Sri Lanka the details of the stolen or lost passports. Upon receipt of such information, we will take necessary measures to cancel the stolen, lost or missing passport.
5. Passport reported lost or stolen can no longer be used for travel. - The details of cancellation will be automatically shared worldwide to avoid misuse. Never use the lost or stolen passport again, even you find it later, after making a complaint. You are strongly advised to obtain a new passport immediately to avoid inconvenience.

If you find another person's lost Sri Lankan passport, please mail it in a sturdy envelope to the address below.

Lost / Stolen Passport Desk
International Cooperation Unit
3rd Floor
Department of Immigration and Emigration
"Suhurupaya",
Battaramulla,
Sri Lanka.

IMPORTANT NOTES

1. Never use a Passport reported stolen or lost.
2. Passport reported stolen or lost are invalidated and can no longer be used for travel.
3. The information you provide regarding a Stolen or Lost Passport will be entered in our Stolen/Lost Passport System and automatically shared internationally through INTERPOL
4. If you recover the passport after you have reported it lost or stolen, please submit it to the address listed above. When you submit it, if requested - we will cancel it and return it to you. If not requested, it will be destroyed.
5. Once a passport is reported lost or stolen, it cannot be re-validated.